For this position, the minimum gross salary is EUR 3,500 per month (full-time – 38.5 hours/week), in accordance with the IT collective agreement (IT-Kollektivvertrag). We offer a higher salary depending on qualifications and experience!
About us
At Alturos Destinations, we shape the future of digital tourism. With our innovative travel tech solutions, we are revolutionizing the digital distribution of tourism services and supporting destinations across the DACH region and beyond. With Skiline, the world’s largest winter sports community, Alturos Destinations is the market leader in digital entertainment for winter sports. Join our team and work from our office in Klagenfurt, remotely, or flexibly.
Alturos Destinations is part of the publicly listed Constellation Software Inc. (CSI) and belongs to the portfolio of the tourism-specialized Juniper Group, headquartered in Palma de Mallorca.
Who we are looking for
You’ll be responsible for managing and growing our existing customer base across the DACH region – our “Back To Base” approach. Instead of cold outreach, you’ll be in direct contact with customers who already know and use Alturos: you identify untapped potential in existing accounts, reactivate inactive customers, and build relationships with additional contacts within the destinations. A data-driven process points you toward where cross- and upselling potential exists – your job is to turn that into real conversations and closed deals.
Your tasks
- Actively manage and grow a defined portfolio of existing customer accounts across the DACH region
- Identify cross- and upselling potential within our existing product portfolio (Destination OS, Skiline, and others)
- Maintain regular contact with customers to ensure satisfaction, product usage, and contract retention
- Reactivate inactive or underutilized accounts
- Conduct conversations and product demos
- Negotiate contract extensions and additional sales with a closing mindset
- Own revenue growth within the existing customer base (expansion revenue)
- Keep CRM data (Odoo) clean and up to date as the basis for reporting and customer history
- Work closely with Marketing, Product, and Project Management
Your profile
- Experience in account management, customer success, or B2B sales – a SaaS or tourism background is a plus, but not required
- Enjoyment of direct customer contact and a feel for the needs of existing customers
- Relationship-driven, reliable working style with an eye for cross- and upselling opportunities
- High self-motivation and ambition to grow both professionally and personally
- Openness to data-driven work and digital tools
- Strong communicator with an authentic personality
- Fluent German and good English
What we offer
- Flexible working models: remote work options and a family-friendly company culture
- Sport & wellbeing: bike leasing, participation in company sports events (runs, company triathlon, ski day, or simply our year-round swimming group) – if that’s your thing
- Development: take advantage of training opportunities and grow into an expert in digital tourism
- Modern work environment: flat hierarchies and exciting projects
FAQ
Is it necessary to send a CV?
Yes, the CV is absolutely necessary. We are also happy to receive all other documents such as letters of motivation, service references, etc.
How does the application process work?
Your documents will be viewed by HR. If you are considered for the advertised position, you will be invited to an interview with Team Lead/Head of and HR. If there is a mutual match, nothing stands in the way of onboarding.
Is it possible to work from home?
With us you can choose between one and two days of home office per week. The decision depends on the type of position and the distance from where you live. As standard, we handle onboarding in the office.
What employee benefits are available at Alturos?
- flexible working hours,
- team events,
- flat hierarchies,
- state-of-the-art technologies,
- Macbook also for private use,
- home office
Is it possible to do an internship at Alturos?
Yes, we always have the opportunity to carry out internships (internship days, compulsory internships, holiday internships, etc.). Take a look at the open positions. You are also welcome to send us your unsolicited application. Please send your documents to: jobs@alturos.com
